Can I choose my meals?

We do not offer individual meal selection. Instead, customers can setdietary preferences and exclusions, and our chefs curate a weekly menu based on those selections. This allows us to keep menus fresh, seasonal, and chef-driven.

Where do you deliver and ship?

We proudly serve customers across the Southeast.

Local Delivery: Available throughout South Florida with early-morning, twice-weekly delivery windows.

Shipping: We ship fresh meals once a week to customers across all of Florida, Georgia, and the Carolinas, with next-day delivery to ensure meals arrive chilled, safe, and ready to enjoy.

Our insulated packaging maintains freshness throughout transit, whether you're local or out-of-state.

What kind of oils do you cook with?

We cook exclusively with organic extra-virgin olive oil and use organic coconut oil in select recipes when appropriate. We never use seed oils or heavily processed alternatives. Our focus is on clean, high-quality fats that support optimal health and complement the integrity of our ingredients.

Are all your ingredients organic?

We use organic ingredients whenever possible: however, availability can vary due to seasonal and supply chain factors. What we do guarantee is that every ingredient meets our high standards: all meats are natural, hormone-free, and antibiotic-free, our seafood is always wild-caught, and our chicken is organic. We never use GMO products or preservatives. Quality, freshness, and sustainability guide every meal we prepare

How Are My Meals Delivered?

Local deliveries arrive in BPA-free, recyclable, microwave-safe containers designed to keep your meals fresh and ready to heat.

For customers receiving shipped orders across Florida, Georgia, and the Carolinas, meals are packed in the same BPA-free, microwave-safe containers, then vacuum-sealed and insulated to maintain optimal freshness and temperature throughout transit.

What are the delivery times and how often do you deliver?

For local customers, deliveries occur twice a week between 12 AM and 6 AM.

• Monday deliveries include meals for Monday and Tuesday.
• Wednesday deliveries include meals for Wednesday through Friday.

All local orders arrive in insulated cooler bags with gel ice packs to maintain maximum freshness.

For customers outside our local delivery radius, meals are shipped once a week via Fedex, typically on Tuesdays, with next-day delivery to ensure your meals arrive chilled and safe.

How does FedEx shipping work for orders outside South Florida?

For customers outside of South Florida, meals are shipped viaFedEx. Orders shipevery Tuesdayand typically arrive byend of day Wednesday, depending on your location. All meals are packed in insulated boxes with ice packs to maintain freshness during transit.

How Long Do Meals Stay Fresh?

For our local South Florida customers, we recommend enjoying or freezing your meals by the expiration date, which is typically 3-4 days after delivery. For customers receiving shipped meals, we suggest consuming or freezing the meals within 7 days of receiving them to ensure the best freshness and quality.

What are "Flex Meals"?

Our Flex meals section lets you order individual meals without committing to a weekly plan. Instead of choosing a full meal package, you can pick exactly what you want — as many or as few meals as you’d like. It’s perfect if you want to try new dishes, add extra meals to your weekly plan, or customize your order based on your schedule.

How does your meal plan work?

We make eating helathy simple. First, choose how many meals you want per week. Then customize your box by selecting your preferred items and optional add-ons. Once your plan is ready, choose your ideal payment cycle- weekly, month, or quarterly, and we'll deliver your fresh meals straight to your door.

What happens if I forget to skip a week?

Orders that are not paused or skipped before the Friday 12:00 AM cut-offare considered confirmed and scheduled for production. Once confirmed, orders cannot be refunded or credited.

When will I be charged again after my first order?

Recurring billing occursat 12:00 AM (midnight) on Fridayprior to the upcoming delivery week. Any changes, skips, or pauses must be madebefore this time. Orders that remain active after the cut-off are considered confirmed for the following week.

Can I skip a week or pause my subscription?

Yes. You can pause, skip, or adjust your deliveries at any time through your customer portal by selecting "Manage Subscriptions." There are no penalties, contracts, or long-term commitments.

Is there a sign up deadline? 

We want you to start your meal plan as soon as possible, but since our meals are prepared fresh, we do have a sign-up deadline. Orders must be placed by 6 PM on Friday to start receiving your meal plan for the following week.