Terms & Conditions

DELIVERY.

Munch Thyme will do our best to ensure clients receive their meals on time. With food deliveries taking place between the hours of 12pm and 6am, Munch Thyme ensures all drivers adhere to our convenient “Do Not Disturb” policy. Our drivers take utmost care in ensuring the package is delivered in a timely manner with as little disruption as possible. For client convenience, the delivery is placed at the doorstep in insulated cooler bags up to three times per week. Due to the nature of the delivery schedule, 24-hour access to all delivery locations is required.

BAGS AND ICE PACKS DEPOSIT.

All ice packs and thermal bags used in the delivery process are the property of Munch Thyme and must be returned after each delivery. A $20.00 refundable deposit will be charged for thermal bags with a client’s first order. Clients should place their thermal bags out the night before each scheduled meal drop-off. Should a client miss two bag and ice pack pick up dates in a row, the refund will be forfeited. The deposit will be added to the first charge for the meal delivery plan and will be refunded within 30 days of the delivery service expiration. Clients must request the refund in writing for processing.

STATEMENT REGARDING FOOD ALLERGENS

Munch Thyme takes food allergies very seriously but cannot guarantee that meals prepared in our kitchens will not be cross contaminated with known food allergens. Keep in mind that some meals prepared in our kitchen may contain common allergens such as milk, wheat, tree nuts, peanuts, or fish; therefore, if you suffer from mild to severe food allergies, Munch Thyme may not be the right service for you. If you have any questions regarding the preparation of foods in the Munch Thyme kitchen, ingredients, preparation or concerns over possible cross contamination issues with our food service, please contact our customer service department at 1-844-GO-MUNCH.

ONLINE MEDICAL ADVICE.

This site is not designed to and does not provide medical advice, professional diagnosis, opinion, treatment or services to you or to any other individual. Any links contained within this website are for information and educational purposes only and should not be viewed as a substitute for professional medical care. The information provided within should only be used in conjunction with your physician. Never rely solely on nutritional or fitness information on this website in place of seeking professional medical advice.Consult your physician before beginning any diet, nutrition, or fitness plan.

DIABETES

It is important to note that our meal plans are not intended to be used by individuals suffering from diabetes. Diabetic clients will need written consent from their physician to be included in the program. The meal plan is designed for healthy adult individuals without specific health needs. Women who are pregnant, minors and those those suffering from medical ailments should consult their physician before signing up for the Munch Thyme delivery service.

WEBSITE TERMS OF USE.

All users promise to provide complete and accurate information about yourself when registering for services. Should Munch Thyme have reasonable grounds to believe that information is inaccurate or incomplete, services will be suspended or terminated until verification is provided by user. All users agree that they will not attempt to assign, transfer or sublicense any rights provided under the Munch Thyme website. Users also agree that they will not create multiple accounts or maintain a false identity on the Website. your rights as a registered user of this Website. Munch Thyme reserves the right to refuse or cancel your membership due to certain medical conditions, including those listed above as seen necessary. We also reserve the right to cancel your membership should you violate any provision of these Terms and Conditions, or any other posted policy on the Website or terms therein. All information provided by third-party providers is strictly placed on the site for informational purposes only as third-party providers are not associated with the Munch Thyme brand or service.

MINORS.

You must be 18 years or older to purchase any product or service offered on or through Munch Thyme. Minors under the age of 18 must have express permission from a parent or guardian before ordering.

COMMUNICATIONS.

By placing an order on the Munch Thyme website or communicating with the company electronically, clients are giving Munch Thyme express permission to communicate electronically. Munch Thyme may email special offers, legal notices, agreements, disclosures or any communication deemed necessary by the company. Clients agree to allow such electronic communication when signing up for services. In addition to communication electronically, Munch Thyme may send written communications to the address provided at sign-up. Finally, Munch Thyme may deliver communications to you by any means set forth in any other Munch Thyme policy or notice published on the Website which is subject to change at the owner’s discretion.

RESTRICTIONS ON USE OF WEBSITE.

All information contained on the Website is property of Munch Thyme. Users are allowed to use website data for personal or noncommercial use without express consent from Munch Thyme in writing. Additionally, items may not be transferred to other individuals as all Media Content, including images, data, videos, content, color schemes, sounds, creative suggestions, feedback, recipes, articles and all information accessible via the Website, is owned or licensed by or to Munch Thyme and is protected by copyright, applicable trademark laws, and various other intellectual property rights laws. All content and portions thereof may also be copyrighted under the United States copyright laws and all applicable trademarks appearing on the Website are trademarks of their respective owners and may not be used without permission from trademark owner. No part of the Website and no Content may be exported from the United States of America without express consent from Munch Thyme. Reproduced ore retransmitted Media Conent is not allowed. All recorded, retransmitted, sold, broadcast, published, uploaded, posted, publicly displayed shall not be reused in any way or altered to make new works. Use of Munch Thyme website content is strictly forbidden without express written consent.

 YOUR MEMBERSHIP ACCOUNT.

Munch Thyme is not responsible for any activities that take place under your account and password. Your password should not be given to anyone and it is the user’s responsibility to ensure confidentiality of account information and passwords. Munch Thyme reserves the right to cancel or suspend accounts and orders if Terms and Conditions are violated. Users agree to take full responsibility for user identification and password information. Should a username or password become compromised, the user agrees to contact Munch Thyme immediately of a suspected unauthorized user. Users also agree to take responsibility for all charges resulting from use of your Munch Thyme account, including unauthorized use prior to your notifying Munch Thyme of such unauthorized use.

CONTACTING MUNCH THYME.

You may contact us by email at Info@MunchThyme.com; by mail to Munch Thyme, 7665 SW 193rd Ln, Miami, FL 33157 Attn: Customer Service (provide your first and last name, user name, and email address); or by phone to our Customer Service Department at 1-844-GO-MUNCH. Customer Service hours of operation are Monday thru Friday 8am – 9pm EST and Saturday and Sunday 9am – 6pm EST.

DISCLAIMERS AND LIMITATION OF LIABILITY.

Munch Thyme will do its best to ensure accurate information on the website. However, Munch Thyme makes no guarantee of completeness and correctness of the contents. Content discrepancies may result from human error and include, but are not limited to, product specifications and pricing, The product descriptions, prices or other marketing and promotional information does not constitute an offer for purchase. You shall contact Munch Thyme for the up-to-date information on meal service and check the website for updates. Users of our Website expressly agree that use of the Website is at User’s sole risk. Neither Munch Thyme , nor its officers, employees or directors, warrant that the Website will be uninterrupted or error-free. Therefore, Munch Thyme is not legally liable should the website have interruptions. Munch Thyme makes no representation regarding the use of the information provided on the Website or the results that may be obtained from the use of the information provided on the Website, or as to the accuracy, reliability, or currency of any information, content, service, or merchandise provided through the Website. In no event, including Munch Thyme negligence, does Munch Thyme or any subsidiary be held liable for any direct, indirect, consequential, punitive, or incidental damages that result from the use of the Munch Thyme website. The Website is provided on an “as is” basis and is not guaranteed to be available at all times. Under no circumstances shall Munch Thyme or any other party involved in creating, producing, or distributing the Website be liable for any direct, indirect, incidental, special, or consequential damages that result from the use of or inability to use the Website, including but not limited to the results from mistakes, omissions, interruptions, deletion of files or email, errors, defects, viruses, delays in operation or transmission, or any failure of performance, whether or not resulting from acts of God, communications failure, theft, destruction, or unauthorized access to the Website’s records, programs, or services. User acknowledges that this paragraph shall apply to all content, merchandise and services available through the Website. In those states that do not allow the exclusion or limitation of liability for consequential or incidental damages, liability is limited to the fullest extent permitted by law.

ONLINE CONDUCT.

Users acknowledge that all Content posted, emailed or otherwise transmitted to or on Munch Thyme Website and Munch Thyme social media pages (Facebook, Twitter, Google+, Instagram, Pinterest, YouTube, etc.), is not controlled by Munch Thyme. Posts made public on Munch Thyme social media accounts are posted are at the sole discretion of the person posting. Users are fully responsible for posts they make and Munch Thyme cannot be held liable for community response to said post. Munch Thyme does not control the Postings posted, emailed or otherwise transmitted on the Website by others and, as such, we do not guarantee the accuracy, integrity or quality of such Postings. These posts may be viewed as offensive in nature but are in no way reflective of the Munch Thyme brand. Munch Thyme is not liable in any way for any Postings (other than for Content developed by us), including, but not limited to, for any errors or omissions in any Postings, or for any loss or damage of any kind incurred as a result of the use of any Postings posted, emailed or otherwise transmitted to or through the Website.

INDEMNITY.

You agree to indemnify, defend, and hold harmless Munch Thyme, its affiliates and its and their respective owners, investors, contractors, officers, directors, members, managers, partners, shareholders, licensors, suppliers, customers, employees, agents, third-party advertisers, technology providers and service providers from and against any loss, damage, cost, or liability (including, reasonable attorneys’ fees) resulting from or relating in any way to a third-party claim, demand, action or proceeding that arises out of this Agreement or the Site, including but not limited to in relation to: (a) your use, non-use or misuse of, or connection to the Site, the Services and any Content (including without limitation your Content and any third party Content) forming part of the Site.

APPLICABLE LAW.

The Website is created and controlled by Munch Thyme in the State of Florida. The laws of the State of Florida will govern these disclaimers, terms and conditions, without giving effect to any principles of conflicts of laws. Munch Thyme reserves the right to make changes to its Website and these disclaimers, terms and conditions at any time.

ARBITRATION AGREEMENT.

In the event a dispute shall arise between Munch Thyme and users of Website, it is hereby agreed that the dispute shall be referred to United States Arbitration and Mediation for arbitration in accordance with United States Arbitration and Mediation Rules of Arbitration. The arbitrator’s decision shall be final and binding and judgment may be entered thereon. In the event a party fails to proceed with arbitration, unsuccessfully challenges the arbitrator’s award, or fails to comply with arbitrator’s award, the other party is entitled of costs of suit including a reasonable attorney fees.

COPYRIGHTS.

Copyright © Munch Thyme (Munch Thyme, MunchThyme.com). All rights reserved. All materials and contents contained in the Website including all Media Content. The Website itself is also copyrighted and all materials contained within are exclusive materials owned by Munch Thyme and are protected by United States and international copyright law. Munch Thyme enforces its copyright interests to the fullest extent permitted under the law including the remedies provided for under sections 501 et seq. of Title 17 of the U.S. Code. All rights are reserved.